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Privacy Policy

Privacy Policy

Diantha The Grand is committed to ensuring the privacy of your personal information and this privacy notice is created to inform you of the information we collect from you, how this information can be used and how it is protected.


Diantha The Grand limits the information request to what is required to ensure the right service. Most of the information we collect is very basic and is required to complete the purchase or provide a refund (if applicable). Examples of user information that may be collected may include your name, address, phone number, email, description of requested or purchased item and your computer’s IP address (if applicable). No financial information such as credit or debit cards is stored on our website.

Shipping Information

Even if you do not make a purchase on our website, we have the ability to track our website usage – including the servers that this site has visited. This information is not used to track information about individuals, but is used at the aggregate level to customize our site, improving online experience and advertising and promotion plans.

Feedback Information

Sometimes you may inform us voluntarily. This happens when you provide your feedback to us even if it’s an email, a real form, a letter, or a phone call. We use this information to respond to your inquiries and to keep track of customer feedback.

Marketing information

Diantha The Grand does not sell or share your personal information with others, such as advertising agencies or marketing companies. We only send marketing information to customers who are specifically registered for our email list. Customers may choose not to receive information by using the “unsubscribe” option at any marketing email they receive or by changing their preferences in the “My Account” section of this site.

Privacy Policy

This privacy policy explains how Diantha The Grand uses and protects any information you provide when you use the site.

Diantha The Grand is committed to ensuring that your privacy is protected. If we ask you to provide certain information which you can identify when using this site, you can be assured that it will only be used in accordance with this privacy statement.

Diantha The Grand can change this policy from time to time by updating this page. You should check this page from time to time to make sure that you are happy with any changes. This policy is effective from 01 July, 2017.

What do we collect?

We may collect the following information:

  • Name and post.
  • Contact information includes an email address.
  • Demographic information such as postal codes, preferences and interests.
  • Other information relating to customer surveys and / or offers.

What is done with the information we collect.

We need this information to understand your needs and provide you with better service, and in particular for the following reasons:

Storage of internal records.

We may use that information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address you provide. From time to time, we may also use your information to contact you for market research purposes. We can contact you via email, phone, fax or mail. We may use that information to customize the site according to your interests.


We are committed to ensuring that your information is secure. In an effort to prevent unauthorized access or disclosure, we have established appropriate physical, electronic and management procedures to protect and secure information we collect online.

How do we use cookies?

Cookies are a small file that requests permission to be placed on your computer’s hard drive. Once you agree, the files added and cookies help analyze web traffic or let you know when you visit a specific site. Cookies allow web applications to respond to you as an individual. The web app can customize its operations to your needs, likes and dislikes by gathering and remembering information about your choices.

We may use traffic log cookies to identify which pages are being used. This helps us analyze data on website traffic and improve our website to suit customer needs. We only use this information for statistical analysis purposes and then the data is excluded from the system.

Overall, cookies help us provide you with a better website, allowing us to monitor the pages you find useful and which you do not. A Cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You may choose to accept or reject cookies. Most web browsers accept cookies automatically, but you can usually modify your browser settings to refuse cookies if you like. This can prevent you from taking full advantage of this site.

Links to other sites

Our website may contain links to other interesting sites. However, once you’ve used this link to leave our site, you should note that we have no control over other websites. Therefore, we can not be responsible for the protection and privacy of any information you provide while visiting the site and those sites are not governed by this privacy statement. You need to be careful and see the privacy statement that applies to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
When you are asked to fill out a form on the site, look for a box that you can press to indicate that you do not want the information that anyone will use for direct marketing purposes.

If you have consented to use your personal information for direct marketing purposes, you can change your mind at any time by writing or emailing us at dianthatg@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send promotional information about a third party that we think you may find interesting if you tell us you want this to happen.

You may request the particulars of personal information we hold about you as provided by Malaysian law. Small fee may apply. If you would like a copy of your information please write to Diantha Resources, No. 46, Jalan Putra Perdana 2/22, 47100 Puchong, Selangor Darul Ehsan.

If you believe that any information we hold to you is incorrect or incomplete, please write to us or email us as soon as possible, at the address above. We will immediately correct any information that is found to be incorrect.